Program Summary
The Tras Extended Warranty Program provides comprehensive coverage for mechanical and electrical breakdowns, ensuring peace of mind for vehicle owners.
Coverages Include:
Benefit Limit
Proton Models
l
Plan A
1-Year Plan: Coverage up to RM30,000
2-Year Plan: Coverage up to RM50,000
Plan B
1-Year Plan: Coverage up to RM50,000
2-Year Plan: Coverage up to RM75,000
Other Models
(Mitsubishi, Audi and Volkswagen)
1-Year Plan: Coverage up to RM50,000
2-Year Plan: Coverage up to RM100,000
Cost
Repair or replacement costs (including labour) for covered components due to mechanical or electircal breakdown.
Duration
Coverage period is available for 1 year or 2 years upon expiry of the manufacturer’s warranty.
Eligibility
All new vehicles (except Electronic Vehicle).
Waiting Period
Immediate coverage upon activation.
This is a summary. Please refer to the policy wording for full terms and conditions.
This extended warranty product is underwritten by The Pacific Insurance Berhad, with Autzen Marketing Sdn Bhd as the appointed TPA managing this program under its brand Chillax2u.com.
3 Simple Steps To Claim:
Step 1:
Visit an Authorised Service Centre
Kindly visit any of our Authorised Service Centres to initiate your claim.
Step 2:
Diagnosis & Approval
The Service Centre will diagnose the issue, get approval and proceed with repair or replacement of covered parts.
Step 3:
Vehicle Collection
Collect your vehicle after the repair or replacement work has completed.
For any enquiries related to your extended warranty coverage or for further assistance, please call 03-8600 9860.
List of Authorized Service Centres
To ensure quality service, repairs must be carried out at an Authorized Service Centre. Find the nearest service centre by contacting our customer service team or referring to the list provided here.
Terms & Conditions
Key Conditions:
- The vehicle must be serviced as per the manufacturer’s recommended schedule at an Authorized Service Centre.
- Maintenance records must be kept and presented in the event of a claim.
- Coverage is valid only within Malaysia.
- Warranty coverage does not include wear & tear items, routine maintenance, or modifications beyond the manufacturer’s specifications.
- Claims cannot exceed the maximum claim liability stated in the policy.
For full policy terms & conditions, click the button.
Contact Us
For assistance or any inquiries, please contact Chillax2u.com:
Monday – Saturday | 9am – 5pm
+603-8600 9860
tras@chillax2u.com